Returns & Exchanges
At Knack Bags, we want you to love your gear as much as we do, which is why we offer a 30-day trial period for all our products. If your new bag isn't the perfect fit for your lifestyle, you can easily return or exchange it in its original condition.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to start the process.
Print Your Label
Select the items you wish to return or exchange and download your prepaid shipping label provided by our system.
Pack and Ship
Securely pack your items in their original packaging, attach the prepaid label, and drop the package off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing